Privacy Policy

Last updated: 10.07.2023

At Mindful Bocado Dietetic Clinic, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us when using our website and online services (collectively, the “Services”). By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

  1. Information We Collect: a. Personal Information: We may collect personal information, such as your name, email address, contact information, and health-related details when you contact us, book appointments, or use our Services through the Healthie portal. b. Usage Data: We may collect non-personal information about your interactions with our website and Services, such as the pages visited, referring website addresses, and other statistical information.
  2. Use of Information: a. We use the collected information to provide and improve our Services, respond to your inquiries, communicate with you, and fulfill our contractual obligations as your healthcare provider. b. The Healthie portal enables us to securely communicate and exchange health-related and emotional information, including personal details, for the purpose of providing comprehensive and personalised care.
  3. Information Sharing and Disclosure: a. We prioritise the confidentiality of your personal information and will not disclose, sell, rent, or transfer it to third parties unless required by law or with your explicit consent. b. We may engage trusted third-party service providers, including Healthie, who assist us in delivering our Services. These providers are obligated to maintain the confidentiality and security of your personal information.
  4. Data Security: a. We implement rigorous technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. b. The Healthie portal utilises industry-standard security protocols to ensure the privacy and security of your health-related and personal information.
  5. Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of these third-party websites before providing them with your personal information.
  6. Children’s Privacy: Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us, and we will promptly take appropriate actions to delete such information.
  7. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our website and indicate the date of the last revision. Please review this Privacy Policy periodically for any changes.
  8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at

Please note that this Privacy Policy applies only to the information collected through our website and Services and does not govern the practices of third-party websites or services that may be linked to our website.